Types of Claims
We can deal with any type of property claim.
Examples
Fire damage
If you’re a victim of fire damage we can arrange an immediate survey or visit to organise safe removal of debris. We will handle the first crucial meeting with the insurer's loss adjusters to ensure that they cover everything from your alternative accommodation to restoration, cleaning and building repairs.
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Leaking Pipes
This occurs when a leaking pipe is causing walls and ceilings to become damp with an unknown origin.
Floor Water Damage
If your floor is suffering from water damage, we will ask insurers to always replace the flooring with one of equal quality. We will also ensure your subfloor, if damaged by moisture, is fully dried and restored before installing any new flooring.
Interior Water Damage
When walls and ceilings have been water damaged, everything behind them will usually be damp or wet. We will ensure your ceiling joists and wall plaster are fully dried and restored before any decorating is undertaken.
Storm Water Damage
Under storm conditions, insurers agree to cover internal water damage if your roof has leaked, providing you have adequate cover on your policy. We can help by carefully reviewing your policy and the weather conditions at the time of the leak to enable getting the cost of your internal repairs agreed upon.
Flood damage
If you've had a flood, rather than a leak, it is vital to dry what's beneath the floor finish. We will agree with water damage insurers on the costs for a full strip out before arranging drying equipment to be installed. This is essential in preventing mould from forming.
Gutters & Drains
If a gutter or drain is blocked it will cause water to overflow out of a manhole or internal toilet, contaminating walls or flooring, resulting in water damage. We ensure your insurer covers costs for decontamination, drying and repair of all resultant water damage.
Vehicle impact
This type of claim arises when a car or a van making a delivery has hit your property, or if it's a hit and run incident.
Malicious damage
Graffiti, broken glass or doors, a vandal incident such as your garden wall or gate being broken, or even tenants wrecking your property are all classed by insurers as malicious damage.
Get in touch
Request a callback
Want more details about the services we offer? Our team are ready and waiting to deal with your enquiry 24 hours a day, 7 days a week. Simply call us us on 0203 011 2495 or fill in the enquiry form and we’ll call you back as soon as we can.

