Our Insurance Claims Process
How It Works
At All Property Claims, we pride ourselves on providing a clear and efficient process to help you manage your property insurance claims. From the moment you get in touch with us, we take care of everything, ensuring that your claim is handled professionally, quickly, and to your complete satisfaction.
Here’s a breakdown of how our seamless process works, step by step:
When you contact us, we gather your insurer details and arrange a convenient survey appointment. This ensures we have all the necessary information to begin the process efficiently and promptly, starting your claim without delay.
Our experienced surveyor visits your property to take accurate measurements, photos, and notes on the damage. They document the details of the incident to prepare a comprehensive report and a detailed quote for your insurer.
Within 48 working hours, we submit the report and quote to your insurer and request the appointment of a loss adjuster. The adjuster meets with our surveyor to ensure that all costs are agreed upon and covered.
After the costs are agreed with your insurer, our restoration contractor begins work within 48 hours. They focus on drying all affected areas and restoring the property to its original condition, ensuring minimal disruption and complete restoration.
Once the restoration work is completed, we send the final bill to your insurer. You only need to pay your policy excess, while we handle all paperwork and liaise with your insurer to ensure a smooth settlement.
When works are finished we send the bill to insurers – you pay nothing except your policy excess.
Get in touch
If you’ve experienced property damage and need assistance, our team is ready to help. We’re available 24 hours a day, 7 days a week to support you through the claims process. Whether you need immediate advice or a detailed consultation, we’re here to ensure your property is restored with minimal disruption.
Fill in the enquiry form or call us at 0203 011 2495 today!
