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Which? Takes on Insurers – What It Means for Your Home Insurance Claim

Consumer group Which? launches major challenge against UK insurers In September 2025, Which? made headlines after filing a super-complaint to the Financial Conduct Authority (FCA) — raising serious concerns about how insurers handle claims across the home and travel insurance markets. The move follows a wave of complaints from policyholders facing slow settlements, confusing small …

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Property Insurance Claims Made Simple with APC: A Guide

Experiencing property damage can be one of the most stressful and disruptive events a homeowner faces. Whether it’s a sudden fire, a burst pipe, or a devastating storm, the aftermath is often overwhelming. When it comes to navigating the claims process, the complex language of insurance policies, the endless paperwork, and the back-and-forth with insurers …

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Loss Assessor vs. Insurance Adjuster: Understanding the Key Differences

When it comes to managing property damage claims, many people are confused about the roles of a loss assessor, insurance assessor, and insurance surveyor. While all of these professionals play an essential role in ensuring that claims are processed correctly and fairly, their responsibilities and functions are distinct. Understanding these differences can help property owners …

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What to Expect During a Fire Damage Claim Assessment

House fires affect over 30,000 homes across the UK each year, leaving families devastated and facing an overwhelming recovery process. Beyond the immediate safety concerns and emotional trauma, homeowners are left to deal with the complexities of insurance claims to rebuild their lives. Poorly handled fire damage claims result in homeowners receiving settlements that cover …

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How Can a Loss Assessor Help with Your Fire Insurance Claim?

Experiencing a fire is undoubtedly one of the most stressful events a homeowner can face, and dealing with the aftermath, including navigating the fire insurance claims process, only adds to the pressure. This is where a loss assessor becomes invaluable. A loss assessor works on your behalf, ensuring that you receive the maximum possible settlement …

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House Fires: A Renter’s Guide to Fire Insurance Claims

Experiencing a house fire can be a devastating event, and for renters, the aftermath often brings unique challenges and confusion. Whilst homeowners often understand the intricacies of home insurance claims, renters might find themselves navigating unfamiliar territory. Understanding how to proceed with a fire insurance claim can make a huge difference in recovering both financially …

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