If you've had a flood [ rather than a leak ], possibly from a burst pipe or drain overflow it's vital to dry what's beneath the floor finish. Unless pushed, insurers will try to save the costs of a strip out and try to dry everything without strip-out. Where required, we will agree with insurers the costs for a full strip out of tiles, vinyl or wooden flooring before arranging drying equipment to be installed. This is important to prevent newly laid floors warping or carpets becoming mouldy and grout lines cracking if you're putting tiles down. Remember we are working for you not your insurer.